>> Wholesale Terms <<
There are several ways to place a wholesale order with us. Please contact me first (firstname.lastname@example.org) and tell me where your store is located. Currently our preferred method for wholesale ordering is through Faire as they provide Net 60 terms to our accounts (but we get paid in Net 30, everybody wins!). Again just contact me first, before ordering through Faire so they don't take a commission on all your future orders. If you don't want to use Faire, we're happy to chat through other methods of ordering with you.
Pricing and Minimums
Minimum Opening Order is $250. Minimum Reorder is $150 (not including Shipping Fees). We recommend that you order in the $500-$1000 range to carry a good representation of my work. My best stockists carry 50 - 100+ items at a time to show the breadth of our line, and have multiple sizes and metal options for customers to choose from. It's always good to order at least 2 of something so you can restock immediately. We can chat about our best sellers and guide you through picking out a perfect order if you prefer.
We are happy to offer area exclusivity to shops who purchase at least $6000 annually ($1500 per fiscal quarter). You can break that into smaller monthly orders of at least $500, or an order every 2 months of at least $1000. Or, if you just want to do a restock every quarter of $1500, you have that option, too. By doing so, you would represent us well and we would honor exclusivity in your area. Regardless of which of the above methods you choose for your ordering (and it can even be a mix), we will account for your order totals on a quarterly (Q1,Q2,Q3,Q4) basis, and if you aren’t maintaining the minimum of $1500 each quarter then you would lose exclusivity status.
Estimated Production Time
Orders currently take 1-2 weeks to fulfill!
All Domestic orders ship via USPS unless other arrangements have been made. All items ship from our Burlington, VT studio. Shipping generally ranges from $5-$20 depending on your order. We do add some insurance to orders but let us know if you'd like additional insurance or faster shipping options.
We will always take photos of your order and post and tag you in our IG Feed and on our Facebook biz page. Please share those photos! Also, we'd love to share any photos you take of our work on display in your shop. This will help drive traffic from us to you!
If you order through Faire, you get free returns for risk free buying.
If you order any other way, all sales are final. Please notify us within a few days of receiving your items if there are any problems. Returns may be made on damaged merchandise within 14 days of the arrival of the order. Return requests must be submitted in writing.
Creating matching pieces/repairs for your customers:
We recommend that all customers wear the provided backs on their earrings to prevent loss. Often a customer requests a match to a missing earring. Unlike the normal inventory we offer for wholesale, where you are paying ½ of the current retail price (where we make things in batches and streamline our processes to make this a viable sales channel for us), creating “one-off” pieces to match lost jewelry, or repairing existing pieces, or handling specific custom requests, needs to be handled a little bit differently:
We will be happy to accommodate these requests directly through you, to enable you to maintain a relationship with your customers that is completely separate from us, however the pricing structure will be set up as if your customer came directly to us. This means retail pricing, not wholesale, and no discounts on our end can be applied for this type of work. This is because it takes a lot more time to create a match to an older existing earring, for example, versus making a brand new pair. Essentially, this can be a service that you directly provide your customers without them needing to contact us directly, but with the understanding that you are doing it as a service to protect your relationship with them, and not as a way to generate income from the transaction.
As an example:
Normal Wholesale transaction: You order a particular pair of silver earrings = $100 retail. You would pay $50 wholesale, no tax. (Plus any shipping costs, if applicable.)
Repair/Replace transaction: Your customer asks you to have us replace a single lost earring for the same pair mentioned above. We would charge ½ the retail amount (since it’s only one earring, not a pair) so $50 is what we would have the customer pay, with tax added, plus any shipping charges. This is what we will charge you, and what you should also charge your customer, without additional markups, to keep pricing consistent. (So not $25, as if it were half of the half price, as a normal wholesale transaction theoretically would be.) Again, it doesn’t allow for you to make a profit on such a transaction, but it does allow you to maintain a direct relationship with your customer that does not involve us, which should hopefully allow for return sales for you!
Since it is very possible that you may not want to offer any service that takes up your time and yet does not generate any profit, you can of course just send your customer directly to us, confident that our pricing would be consistent with yours and it would allow us to service your customer without the need to take up your time to facilitate the transaction. This option, of course, does put your customer in direct contact with us, which has the potential of leading to direct sales with us, possibly excluding you from future sales.
It is a trade-off worth considering. Is it better in the long-term to provide the service for these rare occurrences with no profit margin, or better to exclude yourself from them entirely and direct your customers to our website/selected social platform? We can accommodate whichever solution makes the most sense for you and your business, and of course we will always provide the pricing estimate to you before any work is done. You could always purchase a new pair for the customer and make your standard profit on that pair but if their item has sentimental value they may want a match.